CUSTOMER SUPPORT & CLAIM INFORMATION
While you're out there playing and sweating with your new ELWN Earbuds, we're here working hard to make sure your earbuds are always working for you. For online instructions, tutorials, FAQs and to register your product, visit our ELWN support page.
ALREADY COMPLETED A CLAIM?
Once your warranty claim has been processed and verified, we will send you a replacement product and an email with tracking information. Please allow up to two business days from the time we receive your product for your warranty to be processed.
Need additional help, or have a more specific question? We can help.
Please Contact Us
9am - 6pm MT (USA)
Mon - Fri. (Excludes Holidays)